This is the Privacy Policy of CouponCabin, Inc. Dba SeatCity ("SeatCity," or "SeatCity.com," or "us," or "we"). Our Terms and Conditions, which incorporates by reference this Privacy Policy, govern your use of our online services, any content or information therein, the SeatCity.com web site, any subdomains of SeatCity.com, and any other web site pages on which services are provided by us (collectively, the "Site").
Our Privacy Policy was developed as an extension of our commitment to combine quality coupons and ticketing products and services with integrity in dealing with our users. Our Privacy Policy is designed to assist you in understanding how we collect, use and store the personal information you provide to us.
Please read the Terms and Conditions and this Privacy Policy carefully. Our Terms and Conditions and Privacy Policy may be modified by us from time to time. Any modifications we make will be effective immediately upon posting to the Site and the effective date of the latest version of the Privacy Policy will appear on this page. It is your responsibility to regularly check the Site to determine if there have been changes to the Terms and Conditions or the Privacy Policy and to review the changes.
To ask us questions or offer comments, please contact us at the email address provided below.
SeatCity provides services and information on the Site solely through various third parties, including the other suppliers providing ticketing or other services through the Site (collectively, "Ticket Suppliers") and third-party partners such as StubHub, Inc. (collectively "Technology Partners" and together with Ticket Suppliers, the "Providers"). None of the Providers are owned or operated by SeatCity and SeatCity may have limited or no control over the content, services or operation of such Providers. Protection of your information by the Providers will be governed by the privacy policies of such Providers. By visiting the Site, you are accepting the Privacy Policy described herein.
No Use of Our Site by Persons Under 13The Site is not intended for use by anyone under 18, except with the explicit permission and under the supervision of a parent or guardian who accepts full legal responsibility for the minor's use. No person under 13 should disclose information on this Site. We don't knowingly collect or use personally identifiable information from children under 13. If a child under 13 has provided us with personally identifiable information without parental or guardian consent, the parent or guardian should contact us at the email address provided below to remove the information and opt out of promotional opportunities. You may learn more about protecting children's privacy online by visiting www.ftc.gov/kidzprivacy.
What Information Do We Collect?When you visit the Site, you may provide us with two types of information: information you actively choose to disclose ("Active Information") and information collected in a way not visible to you on an aggregate, anonymous basis as you and others browse our Site ("Passive Information").
When we refer to "personally identifiable information," we mean information that can be linked to a specific individual, such as a name, address, telephone number, credit card number, or email address. Sharing personally identifiable information with us is entirely optional.
Active Information You Choose to ProvideYou may choose to provide us with personally identifiable information, such as your email address, name, billing address, and credit card information to register with the Site, purchase ticketing services such as event tickets, or to receive coupons by email or other services or information.
Passive Information We CollectOur Site utilizes a standard technology called "cookies" to collect information about how our Site is used. Passive Information gathered may include your Internet service provider, browser type, operating system, the date and time of visits, the Site pages viewed, time spent at our Site, and the sites visited just before and just after our Site. Passive Information is collected on an aggregate basis without any association to your personal information so that you remain anonymous. If you do not wish to transmit "cookie" information about yourself, you may turn off the cookie function in your web browser; please consult the "Help" section of your browser to correctly do so. If you elect to turn off cookies, however, you may not be able to access certain features of the Site and your use of some portions of the Site may be affected.
What is a Cookie?Cookies are a feature of web browser (Internet Explorer, Firefox, etc.) software that allows web servers to recognize the computer used to access a site. They are small pieces of data that are stored by a user's web browser on one site to simplify subsequent interactions with that site by the same user or to use the information to streamline the user's transaction on related web pages. This makes it easier for a user to move from site to site and to complete transactions over the Internet. Cookies should make your online experience easier and more personalized.
If you do not wish to transmit "cookie" information about yourself, you may turn off the cookie function in your web browser; please consult the "Help" section of your browser to correctly do so. If you elect to turn off cookies, however, you may not be able to access certain features of the Site, including access to your profile/account and certain personalized content.
How Do We Use the Information Collected?We will use the Active Information you provide us to provide the products and services you purchase or offer to purchase on the Site or deliver the content, features, advertising, services, or information you request. If you provide your email address, we may send you information or other messages related to your activities on the Site or about our services. We may retain the Active Information you provide and a record of the service or information provided. Any Active Information retained would be used to assist the delivery of the ticketing products or services, content, features, advertising, services, or information you requested, and to optimize your experience and enhance the quality of the time you spend with us online. We may use the Active Information you provide to us to contact you about changes to our Site, new services, features or products we offer, or other information we think you will find valuable. If at any time you do not wish to receive such information, please send us an email at webmaster@seatcity.net. When you send us a message, we retain the content of the message, your email address, and any information you may provide to us, including your experience with the Site, and your contact preferences, as well as the response we send back to you. This helps us manage any follow-up questions you may have, measure how effectively we address your concerns, and improve the Site.
We may use "cookie" technology in connection with Active Information to reduce the time it takes for you to submit purchase requests. For example, we use a cookie to store a registered user's e-mail address so that the user does not need to enter their e-mail address each time that they log-in onto SeatCity.com. We will also use a cookie to keep track of your search criteria while you are using the Site. Such uses of cookies may be associated with a user's personal information. No third party has access to the information we collect through such cookies that are associated with a user's personal information.
Sharing Your Active InformationSeatCity.com will not share the Active Information you choose to provide except as disclosed in this Privacy Policy or unless we receive your consent. To provide you the information, products, and services you request, purchase, or offer to purchase on the Site, SeatCity.com may share your Active Information, including personally identifiable information, with our Technology Partners or other third-party providers or require that you transact directly with a Technology Partner or other third party provider. When you provide Active Information, including personally identifiable information, in connection with the purchase or booking on SeatCity.com, you are providing such Active Information to our Technology Partners, who hold such Active Information on our behalf and use it to process and fulfill your request, purchase, or offer to purchase ticketing services in accordance with the terms of and for the purposes set forth in this Privacy Policy. Our Technology Partners, in turn, provide your Active Information to the applicable Ticket Suppliers to fulfill your request, purchase, or offer to purchase ticketing services. Transactions handled by our Technology Partners are subject to the privacy policies and terms and conditions of these third parties, which are different from our own, in addition to the applicable provisions of this Privacy Policy and SeatCity's Terms and Conditions.
We may also share Active Information with persons we employ directly, or as contractors or agents at our direction, for purposes of administering our business activities, providing customer services such as support, and making available other product or service offers or deals we think may be of interest to you. If we are acquired by another company, your personally identifiable information will be shared with our new owner, but it will remain subject to the terms of the then-applicable privacy policy or another set of terms if you agree to them.
Passive InformationWe also use "cookie" technology in connection with Passive Information and allow third parties to use such cookies on our Site. These cookies allow us to enhance and design our Site to make it easier, faster and friendlier to use, and to optimize your experience and enhance the quality of the time you spend with us online. Additionally, cookies help us know information about how many people visit our Site, when they visit and how they use our service. The third party cookies used on our Site are also designed to improve your online experience by facilitating the receipt of targeted advertisements while on our Site and while you are viewing other, non-SeatCity.com web sites. Passive Information is collected on an aggregate basis and we do not connect any of this information to your email address or other personally identifiable information However, Passive Information may result in your viewing of particular content, features, advertising, services, or information based on your user habits or your viewing on our Site.
Sharing Passive InformationWe may share with third parties, such as advertisers on our Site or other web site operators, anonymous, aggregated information about user habits, characteristics and user patterns. We may use your IP address and share it with third parties to help diagnose problems with our servers, to manage the Site, and to enhance the Site based on usage pattern data.
We may also allow third parties, such as advertisers on our Site, to place cookies on our Site so we can help enhance your online experience after you leave our Site. These companies may use information obtained through their cookie (which does NOT include your name, address, e-mail address or telephone number) about your visits to our and other web sites, in combination with non-personally identifiable information about your purchases and interests from other online sites in order to provide advertisements about goods and services of interest to you. Other companies' use of their cookies is subject to their own privacy policies and not ours.
We may also share web site usage information about visitors to our Site with third parties, such as advertisers on our Site, for the purpose of managing and targeting advertisements and for market research analysis on our Site and other sites. For these purposes, we and our third-party advertising companies may place pixel tags (also called clear gifs) on some of the pages you visit on our Site. We will then use the non-personally identifiable information that is collected using these pixel tags to serve you relevant advertisements when you are visiting other sites on the Internet. These advertisements may be targeted to specific searches you conducted on SeatCity.com during earlier browsing sessions.
If you would like more information about the information collection practices of third-party advertising companies and your choices about not having this information used by these companies or opting out of online preference marketing, please visit www.networkadvertising.org/consumer/opt_out.asp.
Sharing Information with the Government or As Otherwise Required by LawWe may also use or disclose information to resolve disputes or investigate problems. We may disclose or access information when we believe in good faith that the law requires it, or if we consider it necessary to maintain service and improve our products and services.
Your Information and Links to Other Web SitesThis Site contains links, including through coupons or deals displayed on the Site, to other web sites not owned by us that may have different privacy practices from ours. We aren't responsible for the content or privacy practices of those sites, and our Privacy Policy doesn't apply to information collected by those sites. You should read those sites' privacy policies to make sure you agree to them before using such sites. If you choose to visit or make purchases at such sites, you should read their privacy policies to make sure you agree to them before making purchases.
Protection of your Personally Identifiable InformationIn an effort to prevent unauthorized access, disclosure or accidental loss or destruction of Active Information or Passive Information, we use reasonable efforts to secure the information you provide. Although we take reasonable steps to safeguard and prevent unauthorized access to your personally identifiable information, we can't be responsible for the acts of those who gain unauthorized access, and we make no warranty, express, implied or otherwise, that we will prevent such access. Communications you may have with us via email or U.S. Mail may not be secure unless we advise you that security measures are in place prior to your sending information. Therefore, if you choose to communicate with us through these means, you are assuming the risk of doing so and we request that you do not send or post sensitive information through these means.
International UsersThis Site is hosted and operated in the United States of America. Those who access or use the Site from other jurisdictions do so at their own choice and risk and are solely responsible for compliance with local law. Please note that the personal information you submit to our Site will be transferred to and stored in the United States to be processed by us so we can provide this Site to you as set forth in this Privacy Policy and the Terms and Conditions.
If you are not a resident of the United States, you acknowledge and agree that we may collect and use your personal information outside your home jurisdiction, and that we may store your personal information in the United States. Please note that the level of legal protection provided in the United States or other non-European countries in which you may access our Site may not be as stringent as that under European Union privacy standards or the privacy laws of some other countries, possibly including your home jurisdiction.
Contacting SeatCity About Your Information or Information You ReceiveIf you desire not to receive information about products or services we think may be of interest to you or if you wish to access, delete or correct you information, please send us an email to webmaster@seatcity.net.
If you have questions or concerns about our collection, use or disclosure of your personally identifiable information, please write to us at:
Privacy - SeatCity.comCalifornia law permits visitors who are California residents to request certain information regarding our disclosure of personally identifiable information to third parties for their direct marketing purposes. To make such a request, please contact us at:
California Privacy - SeatCity